Quality at Hettich - "All's well that ends well - with Hettich"
You encounter our products every day - perhaps without even realising it. Once installed, they are often invisible, but always noticeable. Hettich products enable furniture to move and fulfil its basic functions: Doors, drawers, runners and much more. This quality is the result of our deeply rooted brand values: There for each other, determined, forward looking, sincere and passionate about interiors.
The realisation of these values is reflected in every aspect of our work. From the processes we optimise, to the products we develop, to the people who design them and the partners we work with - everything contributes to making Hettich quality a tangible experience every day.
People
Our colleagues are the heart of our company. Their expertise and passion drive us to meet and exceed the highest quality standards every day. At Hettich, quality begins in the minds of our employees. We attach great importance to the fact that we all contribute our skills in line with our quality standards and continuously develop them further. This attitude characterises our daily actions and is crucial to Hettich's success. Our personal responsibility, our strong quality awareness and the respectful treatment of each other and our resources are what make us special at Hettich.
Products
Our products are extremely long lasting. and sustainable. They are made for the future and fascinate with their outstanding design and functionality. At Hettich, we take our customers' expectations and integrate them directly into our products and services. We don't set trends, we set standards - furniture may change, but Hettich remains constant. Every detail is carefully checked and we have our product quality certified by an independent body. In this way, we always fulfil the highest standards and inspire our customers time and time again.
Process
We produce in eight countries on three continents, but our unwavering quality standards are the same everywhere. Our global quality management is consistently focused on customer satisfaction, process efficiency and continuous improvements.
All Hettich production sites worldwide are certified in accordance with the ISO 9001 quality management standard. Our aim is to offer all customers a punctual and reliable service at all times.
Partner
'It's all in Hettich' means providing you with all the tools and solutions you need from us to be as innovative and sustainable in your home living concepts as possible.
For this purpose, we maintain a strong international network of selected partners who are actively integrated into our processes. We attach great importance to clear quality standards and continuously support our partners in improving them.
For us, partnership means personal dialogue, a focus on complex customer needs and attention to every detail. We maintain a trusting exchange of information with our partners. This enables us to continuously improve, make our production and logistics more efficient and offer the best service in the industry.
3 PERSPECTIVES THAT MAKE IT’S ALL IN HETTICH SO RELEVANT.
THE END-USER PERSPECTIVE
This is our specific Hettich perspective. We consistently develop solutions from the end-user perspective, making our products relevant, forward-looking and inspiring.
HIP AND VISIONARY
Only with a focus on trends, or even setting trends yourself, will it be possible to shape tomorrow's furniture world. This calls for vision, curiosity, courage and openness, and a deep understanding of the market.
LONG TERM: YOUR SUCCESS DRIVER
And we also firmly believe we can only successfully drive this change if we do it together. We are obsessed with building strong customer relationships, and we do this by sharing our knowledge and expertise. In our view, youre a part of the same team!